Return Policy
Here's the revised return policy based on the provided information:
Return Policy
We are committed to ensuring your satisfaction with every purchase from Inkeri Boutique. To facilitate this, we offer a 14-day return policy, starting from the date you receive your item. Please note the following guidelines:
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Shipping Responsibility: Customers are responsible for covering the shipping costs associated with returns.
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Final Sale Items: Any orders made with a discount of 20% or higher are considered final sale and cannot be returned or exchanged.
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Gift Card Purchases: All purchases made with gift cards are final sale, and refunds will not be issued. Additionally, any orders placed using a gift card are also final sale.
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Return Method: Returns will be refunded in the form of in-store credit or a gift card.
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Eligibility: To be eligible for a return, the item must be in its original condition, unworn, unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
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Initiating a Return: To start a return, please contact us at cassandra@shopinkeriboutique.com. Once your return is approved, we will provide you with a return shipping label and instructions on where to send your package. Items returned without prior approval will not be accepted.
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Discrepancies: If there are any discrepancies with your return or refund, please notify us within 90 days from the date of placing the order. You can provide proof, such as bank statements, to our email address at cassandra@shopinkeriboutique.com. Discrepancies reported after 90 days will not be considered.
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Damages and Issues: Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, please contact us immediately so that we can address the issue.
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Exceptions: Certain items, such as intimates (e.g., lingerie and undergarments), cannot be returned. Please contact us if you have any questions or concerns about a specific item.
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Non-Refundable Items: Sale items and shipping costs charged at checkout are non-refundable.
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Right to Refuse: Inkeri Boutique reserves the right to refuse any refund or service for any reason.
For any further questions or assistance regarding returns, please don't hesitate to reach out to us at cassandra@shopinkeriboutique.com.